This book introduces students to the theory and practice of managerial and leadership functions, with a practical approach that provides important guidelines for working within agencies. The authors address important topics germane to management and administration, including evidence-based and empirically supported practice, challenges of management, environments of human service agencies, program design, organizational theory and design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence. To help illustrate specific issues, the authors have included case examples throughout the text. In addition, a new running case set at the Grandview Community Center helps students see each issue more clearly because it takes place against the backdrop of a single setting. Reflection questions encourage students to consider how they would handle the scenario. Management of Human Service Programs 5th Edition is written by Judith Lewis and published by Cengage Learning. ISBNs for Management of Human Service Programs are 9781285225555, 1285225554 and the print ISBNs are 9780840034274, 084003427X. Additional ISBNs include 9781133717997, 9781111560980, 9781337020879.
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